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Vehicle Shipping Tips


As experts within the vehicle transport space it is our responsibility to ensure that your vehicle is safely expedited to its proper destination.  We do this by taking a hands-on approach.  Through GPS tracking we provide our customers with real-time tracking and status updates throughout the shipment process.  Professional dispatchers constantly monitor your shipment and make sure that each load hits its ETA.  Because our drivers are the most essential piece to this puzzle, our strenuous hiring process guarantees that we find the most qualified driver to ship your vehicles.

Just like moving your household items, transporting your vehicle can be a stressful experience.   Below are a few tips to help make the process as easy and stress-free as possible.

Please provide the correct address and phone numbers for your pick up and destination locations.

  1. Provide the shipper with proper contact names, phone numbers and email addresses.
  2. Have your vehicle in good working order by making sure the tires are not flat and that vehicle will start. Provide the driver with the keys, 2 sets are recommended but not necessary.
  3. Remove all personal items from the interior of the vehicle.  It is a DOT requirement that household items DO NOT travel in your vehicle while shipping.
  4. Do a thorough inspection of your vehicle when the driver shows up to load.  Get a copy of this inspection or “Condition Report” from the driver for your records.
  5. Make sure your vehicle has roughly ¼ tank of gas for loading and unloading.  This will help lessen the weight of the truck.
  6. Get the drivers name and phone number so that you can alert him to any changes.
  7. Ask the driver for delivery ETAs and communicate any differences in expectations to your MetroGistics customer service rep.
  8. No pets of any kind can be transported in your vehicle.
  9. Keep an eye on your vehicle by using the MetroGistics vehicle tracking app available at the iTunes app store under "Car shipping"

Shipping your vehicle may be something you do only once, so it's very important to do it right.  Don't underestimate or go cheap by using a provider that is not proven within the industry.  Unfortunately, the less you pay often means the less competent service you receive.  At MetroGistics, we provide very competitive rates and top shelf service throughout your entire move!

You should always ask when researching transporters off the net.  Are they strictly a broker or do they own their own equipment.  Do they have lease on owner/operators?  Will they provide daily status updates on your shipment and how do they communicate this critical status information?  Who is the dispatcher working on my freight and when will they have a truck assigned?  Are there any other costs associated with the shipment or is my rate a final rate?  Is there a fuel surcharge associated with the move?

Asking these critical questions will help make your shipping experience go much more smoothly!

While there is much more that goes into moving your vehicle, these tips are a great start if this is the first time you are shipping your car.  Give us a call any time at 877.571.6235 so we can work with you on all the details.  Getting your vehicle transported can seem stressful, but following these few steps will help ensure that your vehicle transport experience is a positive one!