We go to great lengths to ensure that quality and care is put into getting your vehicles transported in a timely fashion. Our processes follow simple principles that allow us to maintain a high level of customer satisfaction. Employees here at MetroGistics are experienced in the vehicle transportation process and know exactly what you are looking for when shipping your vehicle.
Here are a few items that set us apart from the rest.
- Nationwide service available 24/7
- Very competitive rates
- Experienced dispatch center handling all shipment sizes
- Flexible payment terms for our carriers
- Automated eTracking visibility 24/7 from our web-based application and nightly status reports
- Extra contingent cargo insurance coverage
- Automated FMCSA insurance checks
- iPhone tracking and ETA app
- Dedicated support team available 24/7 for customer and carrier support
We ensure customer satisfaction by implementing some of the latest technology into our business, along with up-to-the-second status updates and ETAs. We do whatever it takes to keep our customers satisfied whether the request is large or small. Whether you need to ship 1 vehicle or 1000 vehicles, we will get the job done right!
We understand that there are many things that can go wrong when having your car shipped, so we work hard for you. We conduct thorough background checks on all the carriers we utilize and put our company drivers through regular training programs. We require high ratings and all necessary licensing before allowing a carrier to haul for us. We need our customers to be 100% satisfied with our service so we work with only the best carriers.
Let MetroGistics help you along the way. Just give us a call at 877.571.6235 any time day or night, or email us at info@metrogistics.com. Don't forget about our iPhone track and trace app to keep yourself in the loop with ETAs and status updates! Find it at the iTunes app store under "MetroGistics."