We had a 100% positive experience with this company having a vehicle transported out of state. The car was picked up at the expected time, it was delivered when expected, and there was not one bit of damage. It arrived safely and on time. The driver of the delivery truck was also excellent - courteous and professional. We highly recommend this company to anyone needing a vehicle transported!
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Cindy
Brittany took care of my claim quickly. She acted as a professional throughout. It's the reason Doering uses MetroGistics with such confidence!
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Karl
Special thanks to Jen and MetroGistics for smoothly transporting my father's 1978 Mercury Grand Marquis. Jen was very dedicated and responsive, and kept me in the loop every step of the way. On the night the car was delivered, Jen gave me her cell phone number in case there were any issues -- best customer service! I highly recommend MetroGistics!
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Dan
I just had my Lexus shipped by Metrogistics/McNutt from the Chicago to Phoenix. Not a single issue with the car being shipped. I couldn’t be happier. I had a great experience from start to finish. Jennifer was fantastic from the time I originally spoke to her about the quote to when the car arrived. Jennifer provided me regular updates informing me of the status of my car. Jennifer’s customer service was exemplary. She was always courteous and professional, making sure she all my questions and concerns were addressed. I also had the opportunity to interact with other members and partners of the Metrogistics/McNutt family. Everyone I came into contact with did their job well and was a pleasure to work with. Jennifer & team, thank you for your great service and for a great customer experience.
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Tom
Just wanted to thank you for your help with our transport of our son’s auto to California. He received it today and it seems as though all went smoothly, and the car arrived in great shape. Thanks so much for your help with this. Also the driver, Ricardo, was delightful to work with.
I will definitely use you again if needed, and certainly recommend you to others.
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Sarah
Hi Jen, a Big Thank-You to you, and MetroGistics for all your calls, and help in arranging the transport of my Lincoln from Florida to North Dakota. If I ever need transport service again, I will sure know who to contact. A Great Job, so helpful and friendly. Jeff was such a nice guy, and he kept me posted on arrival time, and arrived right on time.
Great experience, thanks you guys are the best transport company I have used. --Adam
I have dealt with many businesses in my life and many transport companies and I will have to say that Jennifer has to rank as once of the most professional but still friendly people that I have ever had the pleasure of dealing with. She has recently taken care of some pretty tenuous and very difficult customers of mine and really made them feel comfortable with and confident in your company. Most people seldom compliment a business or its employees but many are very quick to complain and criticize. Well this is one time that a compliment is certainly warranted for Jennifer's outstanding performance. I have been in the car business since 1979.Before Certified Auto Experts I was the Lincoln Mercury dealer in St. Petersburg Florida for many years and so I know how important customer satisfaction is and how difficult it can be to get your employees to buy in and actually satisfy your customers. You have a very very good one in Jen Stockhausen . I thought it was important you know just how well she treats your customers! She is a keeper for sure! --Morgan Scarritt - Certified Auto Experts
Rene Hurst is an outstanding employee. My son just returned from Overseas/Afghanistan on 21 Oct 2015. He need Volvo shipped to SF to start new job. Rene insured that the whole transaction was done professionally. --LtCol Dave Yorck
I recently bought a Ford f-150 Raptor and was looking to have it transported from Florida to NC. I was extremely worried because it is not a cheap truck and I did not want anything to happen to it during the transport process. I originally went with a different company and cancelled at the last minute because if was a horrible experience. The dealer that I bought the truck from then referred me to Jennifer and Metrogistics. Needless to say I was very worried at this point and honestly Jennifer made the process easy and took care of all my worries. Not only did she get everything done quick but it was done correctly and the truck arrived yesterday with no problems. The driver was very professional as well. There are few times that a company makes you feel like they know you or that you are part of a family but Jennifer and Metrogistics did just that. Every time I called, Jennifer would answer and if she didn't she would call right back as soon as she could. She even gave me her personal cellphone number and explained everything thoroughly during the entire process. I would highly recommend Jennifer and Metrogistics. I am very thankful that their business transported my truck. Great company with great employees!! --Jordon Tucker - Mount Airy, NC
As a small NC Independent dealer you need a transporter that you can depend on and MetroGistics is the one. I have shipped several vehicles with them and each time they have been responsive, helpful and competitive. I have worked with Jennifer, Jamie and Mike and all have the customer in mind. I have not had any problem with them but if I did I am confident it would be resolved satisfactorily. Thanks gang for all your support. --Patrick Michael Segnere - FCE
I have shipped this car many times, but this was my first with MetroG. Fantastic. Jennifer was super helpful setting things up. Everything ran as promised. And the check status, email updates were a big help. Give the highest recommendation. --Jon P - New York
I recently had the pleasure of working with Jennifer to ship a non-operational 1977 F250. In short, she was the reason I selected Metrogistics to ship this vehicle. She was wonderful and the truck shipped quickly and without incident! I’ve never shipped a vehicle and started with a web search that ended with a large number of companies calling me. I soon learned that many companies wouldn’t ship my truck due to the complications involved. I called around and through a recommendation called Metrogistics. After I explained all the details and potential problems to Jenifer, she worked with me to figure out a solution. Her customer focus was fantastic, even creating a map so that we could communicate with a shipper as to the location of the vehicle. She was diligent and persistent and always kept me informed. In a virtual sea of shipping companies, customer focus is what made the difference for me trusting Metrogistics. I hope you have a means to recognize Jennifer’s outstanding customer focus! --Jim - Wilmington, DE
Just writing you back to to express my deepest appreciation. You guys rock! My vehicle has been delivered, thanks again! --J. Nightingale
Thank you for the excellent customer experience that you and the team at MetroGistics / McNutt have provided me. You really understand the retail customer's needs and make it very easy to do business with. Hat tip to you.
As always you guys exceed expectation - thank you immensely for turning this one around - you came through in the clutch and the customer is very happy!!!! Thanks again guys you rock!
A sincere thanks to Mike for the safe delivery of my car. Thanks for your professionalism and ability to deliver the car to me in a timely manner. I was approached by numerous transport companies but no one matched the customer service you delivered. I'm happy to recommend you in the future! --Nikki
I would like to thank MetroGistics for not only responding at last minute to ship my car from CO to MD but for being professional, thorough with communication between all parties and most Importantly for getting my car here at right on time safely. I would refer them to anyone and I will use them again in the future.
I just want to take a minute to talk about Brittany Twist. She is an amazing person and human being, very sweet easy to talk with, and most of all, lots of experience at what she does. I love her kindness and the knowledge of dealing and resolving claims issues. She has helped me through this process to the end. She really represents MetroGistics in a very professional, ethical, responsible and reliable manner. Thank you Brittany. I really appreciate it. --Maria R - Homestead, FL
MetroGistics is a great company to move vehicles for fast payment. Thank you all at MetroGistics for being a great team. --Mike K - Richmond, VA
We recently started using the new website and I am very impressed on how easy and efficient the process is. This technology is so amazing and I will never use another company again! Thanks for getting us our vehicles to our customer on time and being so professional. We use this company very often, and we're never let down. A+ --Stephen W - North Charleston, NC
Thank you Greg! You guys run a great business! I will def recommend you to anyone needing your service. --Josh H, Dealer
It's always a pleasure to work with Metrogistics, they have a very strong professional team and Brittany is one of them. She has provided me with very helpful information to resolve an issue I have with another company. We appreciate all they do and we will continue to do business with them for many more years. --Alex C - KY
My overall experience with MetroGistics was very good and I have become aware of a fantastic service I didn't even know existed! I will keep your information on file in the event that we purchase another vehicle from south of the "snow border". --Rachel R - MN
Brittany was very quick, fair and responsive when dealing with my vehicle delivery. I found her to be the easiest person to work with in the entire process of getting my car delivered. Thanks! --Ajit D - Vienna, VA
Great company. Want to move your car or truck, get in contact with these guys. Fast, great communication, very friendly. Your car will be safe, well taken care of. Thanks so much for your help MetroGistics. --Kent D - Minnesota
Credit where it is due, right? Just a quick thanks, Chad. Your service is outstanding. Ivan, a driver just called to arrange pick-up. I very much appreciate the urgency. That's awesome!!! -- Steve Sherman - St. Louis Park, MN
By far the best company that I've worked with to this point. Efficient knowledgeable dispatchers, I.T Staff, Compliance dept, Accounts payable. Everyone has been great and does what they promise without fail. Thank you all for your professionalism. -- Dale Fox - Dupont, CO
Chad - I want to thank you for the exceptional service the assigned driver provided. He was a pleasure to work with and he was very accommodating to my father and to me. And thank you for coordinating this service. I appreciate the constant communication and updates. Well done. -- Howard K - St. Louis
I had a new vehicle I recently purchased, shipped through metrogistics. Although there was some slight damage to the front bumper during the shipping process, I immediately contacted the company to inform them of the situation. A woman by the name of Brittany Twist was who helped me through the process and she was great to deal with. She was very polite and went above and beyond to help make sure I got what was needed for the repairs to my vehicle. I understand that things happen and therefore I am not upset with the damage to my new car. Mertrogistics did what was right and comepletely stood by the customer and ensuring their satisfaction. I will definitely use this company in the future and keep up the good work. -- William, Fairfax VA
"The team that I work with at Metrogistics - Bill, Dustin, and Jeremy are the best amongst ALL transportation companies that I've worked with in my 7+ years in the Car Sales Industry. They always exceed my expectations with timeliness of delivery and what I love best is that I get an daily update regarding order status. I have two other companies that I can use besides Metrogistics and I WON'T use anyone else! Great job Metrogistics!!" -- Letitia Evans - Duluth, GA
"Greg you are the man. I never had this kind of service with a transporter." -- Jim - Dealer in MO
"I was referred to your company by a business partner at Citi. I had a difficult time with my insurance company because while traveling home from vacation I had an accident in Alabama. Your rep Chad Range was professional, courtesy, and got the job quickly for me. This was the best customer service expereince I have encountered in a very long time. Super happy for the referral." -- Elizabeth Webb - Saint Charles, Mo
"It was a great experience, we will use Metrogistics again. Thanks so much for working together." -- Alipio from Downey, CA
"This is the first testimonial I have ever written! MetroGistics and Chad were amazing! I was very nervous about shipping my 4 Runner and Chad and his crew eliminated my worry. I received prompt and accurate updates during the entire process. Chad went out of his way to help coordinate a drop off for me when I was unable to receive my car in Arizona. Top notch company and top notch employees. Worth every penny!" -- Lisa - Ellicott City, Maryland
"Metro Team,
The car was on time and in same condition as sent.
Thanks and job well done." -- Bob, Dealer in Georgia
"Dustin,
We requested this car transfer late Tuesday from NJ to SC.
We needed it Friday of the same week. We were told Saturday at best but you guys put a rush on it and to our
total satisfactio.
we actually got this unit a day early! Great job man as of now you have
HERO status on my book!" -- Angel, Rental Car Agency in SC
"We thought that we were never going to find a company that would take the lead on handling everything for us to transport our car home on Labor Day weekend at a very affordable cost. We were wrong. When Jeff at MetroGistics contacted us, he reassured us that he would take care of everything and would ensure that our car would be picked up on the day we needed it to be plus at a price that put all our fears at ease. In a matter of a few days, Jeff had everything set up for us at the price he had quoted. Like clockwork, the driver picked up our car and had it delivered the same day. If you are looking for an honest, hardworking company with superior customer service to take care of your vehicle transportation needs, look no further than MetroGistics. They are simply the best in the field!" -- Mary - Port Huron, MI
"Thanks so much for making my life easy!" -- Tim - San Francisco, CA
"It was a great experience for us using MetroGistics and we will definitely use you again. Keep up the good work" -- Steve - Dallas, TX
"Absolutely perfect service without one hitch and everything performed as promised. I required one vehicle dropped off and two more picked up at the same out of state location scheduled within days of each other because my situation required me to be present for both transfers. Scott at MetroGistics gave me a very competitive quote and promised me he could thread the eye of the needle and get both transfers scheduled as I required. Quite honestly I was expecting a call saying that I would need to pay more to get a shipment performed or there would be a delay in a pick up or drop off but Scott did exactly what he promised and got the vehicles transferred on time at the prices he quoted. If you want to deal with a person and company that delivers EXACTLY what they promise then give MetroGistics your business." -- AJ Adams - AV Automotive Inc.
"MetroGistics is a great company that has helped our dealers move cars with ease. " -- Craig - Hertz Corp
"After a HORRIBLE experience with a different 5 star car transporting company I was referred to MetroGistics who was EXCEPTIONALLY on top of their game! MetroGistics was very professional in every way possible. Execellent communication from ALL their staff, from the account manager to the transporter to the billing staff!!! My car even arrived early! MetroGistics will definitely be on top of my list for transporting vehicles as well as referrals! Thanks guys for everything you have done and getting my car here!!! You are truly the BEST!!! :)" -- Amsterdam, New York
"Just wanted to say thanks for the excellent service that you provided. I would recommend you MetroGistics to everyone. I had a wonderful experience. Expedited door to door service. Never had to deal with voice mail, always had personal details handled by the owners. Really fast, professional, worry free delivery. I won't be using any other transport service." -- Jolene - Des Moines, IA
"Greg, Great job with the first 18 cars. I am very impressed with the service I received." -- Bob - JD Byrider
"Thank you Angie for your prompt payment we appreciate it!! We will be looking forward to doing business with you in the future." -- Corey - All Wheels Transport, Plymouth, MI
"Metro has very impressive tracking, driver insurance checks, extra insurance, and transport times. They are one of the most refreshing transportation companies I have ever dealt with." -- Greg - Dealer in California
"Thank you for the safe delivery of my vehicle from Texas to California!! I received my vehicle ONE day earlier thank expected!!! Yaay!!" -- Claudia Horton - Vallejo, California
"I called and spoke with Dustin about a vehicle that I needed expedited. After hassling with an extended list of transporters Dustin was the only carrier who was able to have this unit picked up and delivered same day for a fraction of the cost of other carriers. I would recommend MetroGistics to all of my co workers and clients. Thanks." -- Christopher - Manheim of Sellersburg, IN
"Scott, Thank you so very much for the effort you put in to getting my vehicles transported to the Northwest. You came through when nobody else could! This is the first time I have ever had a customer tell me how awesome a delivery experience was as they usually go unmentioned. Your driver went above and beyond at the delivery. I can assure you that you will be my first call for all of my future vehicle transports." -- Benton - Subaru of Dallas
"I placed a transport order for my daughter's brand new Black 2011 Cadillac that was her law school graduation gift. She landed a job in LA and she needed to be there immediately. The company promised to pick up in 4 days or less. Two weeks went by and we heard nothing. I called a friend in the automobile business and he recommended Scott at MetroGistics. I called Scott and he had the vehicle on a truck the SAME DAY! Russell the owner/operator of the truck was fantastic too. He had the car delivered from Columbus, OH to LA in 5 days. He kept in touch the whole trip and delivered it to my daughter without a scratch on it. Oh! The price? It was $100's below everyone else too! Please don't get caught up in those transport broker scams, just call Scott at MetroGistics. Thanks Scott and please thank your staff." -- Steve - Bowling Green, KY
"Based on a recommendation from my local BMW dealership, they referred me to MetroGistics for my auto transportation movement. I needed to have my $120k car transported from southern California to northern California, and I was nervous finding a company I could trust. I was working with a man named Jeff Naz, who provided me with a quote over the phone and in writing within minutes of my call. As promised, the car was picked up on time, and was delivered to the destination days before the original quote. The car transport was so simple, and stress free, and best of all at a very reasonable price. You can tell this company has a lot of experience and their drivers are very professional. Constant communication with me, and I never had to guess the status of my car. The reviews were all positive, and I can tell you from my own experience, they were simply the best choice out there. I highly recommend using them, no matter what State you live in, as they seem to service everywhere- with perfection in my case!" -- Michelle - Los Angeles, CA
"MetroGistics ALWAYS goes above and beyond my expectations. I ship numerous vehicles across the United States, covering 15+ states, and often need immediate transportation. I receive responses to request within minutes (often seconds) which still amazes me after using their services for over a year. It is truely a pleasure to work with everyone at MetroGistics and I would highly recommend their service!" -- Katy - Charlotte, North Carolina
"Thank you MetroGistics for making the delivery of my new Volvo an easy and efficient process. Their staff are very professional and gave me daily updates on the status of my delivery. I would use them again for any future vehicle deliveries!" -- Scott Redding - Sacramento, California
"Thank you MRS TWIST and might i say this being my first experience with MetroGistics, it has been nothing less than perfect i look forward to our continued working relationship." -- Richard
"Thanks Brittany! Thanks you for the prompt payment and for always responding to my inquiries in such a timely manner." -- Annette
"We really appreciate your service. Every vehicle you have delivered has been timely and in great shape." -- Tom - Dealer in Washington
"Metro, thank you again for fast payment!" -- Carrier - New York
"Hello Brittany, I received your com-check code for payment today, thank very much you for paying us so quickly." -- Transporter - California
"You guys are great!!" -- Darlene, Carrier - Cape Coral, FL
"Jesse, your arrangements for our two cars were terrific. Both of your drivers were the best. Look forward to future business with you. " -- Sid
"Thanks Brittany, It was a pleasure doing business with your company." -- Jo Ann - Carrier in Texas
"I accidentally stumbled upon their website and I am sure glad I did. A very professional company! The quote was way cheaper than any other moving company I called. The driver who showed up was very professional and he was the one who picked up the car and delivered it all the way to Dallas. The car was picked up on a Friday afternoon and delivered the following Sunday. Very Impressed. Will definitely recommend MetroGistics to friends and family!!!!" -- George - Des Moines, Iowa
"Thanks for the prompt payment and it has been a pleasure serving you; we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown us!" -- Laura-Carrier - California
"Thank you very much, is a pleasure doing business with MetroGistics...thank you." -- Silvia - Carrier in California
"Dustin did a great job. Super fast shipping and a great guy to deal with. Shipped 18 vehicles in the last week and smooth as can be.-" -- Bob - Dealer in Omaha, NE
"Dustin you guys rock.....Thanks so much for the first class service!" -- Tim - Kansas City, MO
"Thank you for prompt response and look forward to working with you again" -- Carrier - Tucson, AZ
"Any time we have a need for quick, reliable and professional transportation needs, Dustin Ruch and his team is always there to get the job done. MetroGistics has been a great company to do business with and they meet our transportation needs. Thanks for all you do!!" -- Thomas - St. Louis, MO
"Dustin Ruch has always been prompt and fair when giving me costs on picking up units no matter where they are located. he is very deligent in his communication with me regarding ETA's or if there is a problem. I would recommend Dustin and MetroGistics highly if you need one or 10 vehicles moved in a timely manner." -- Scott D. - St. Louis, MO
"Thanks for your prompt response on payment. We hope you keep us in mind for future business thanks again." -- Ross - Carrier in MO
"Greg Schutte has been great to work with and has helped in expediting shipments for Gray Daniels Ford" -- Brad - Brandon, MS
"Jeff Naz was my shipping contact. He did a great job coordinating the shipping of my two vehicles from Texas to Virginia. I will definitely return for any future business to MetroGistics. Your professionalism is appreciated." -- Alex - Fairfax, Virginia
"The car was delivered as promised." -- Junaid - Annandale, VA
"Big thanks to Jeff Naz & MetroGistics for arranging the pick-up & delivery of my vehicle while I was out-of-state. You guys are awesome!" -- Curtis T.
"Greg Schutte is a great representative to work with. Every time I email him he replies to me right away. They have always picked up & delivered the vehicles when they have said they were going to without any problems & for a reasonable price. I will definitely continue using Greg at MetroGistics for all my transport needs!" -- Julie - Champaign, IL
"I received the comcheck code, thank you for doing exactly what you said you would do!" -- Todd – Thaxton, MS
"Thanks for sending the express code as fast as you did!" -- Annette - Birmingham, AL
"Thanks to Andy and the crew for doing a great job getting our car delivered!" -- George - Durham, NC
"Greg, great job as always!" -- Trey - Brandon, MS
"MetroGistics is one of our preferred providers here in the south. Great prices, great service, and great tools for tracking... Thank you Greg Schutte for being such an asset to our business! " -- Misty - Mobile, AL
"Awesome job Greg Schutte moving all my trucks even when you were traveling out of town" -- Paul B. - Kansas City, MO
"Man you guys were awesome! Can I reach out to you in the future? It all just worked out perfectly, he’s getting exactly what he wanted, I’m TRULY GRATEFUL!!!! " -- Thomas J. - Montgomery, AL
"It made it in time for Christmas and the customer is extremely happy. Thanks for the extra push." -- Ron G. - Denver, CO
"Thanks Greg, And thanks most of all for the great job you and your company have done taking care of delivering to our customers all over the United States It shows that you care and know how important it is to take care of our customers." -- Tom C. - Missouri
"Thank you for always being so prompt with your payments. It really matters to our drivers to receive their fuel money without delay. It's always a pleasure doing business with Metro!" -- Mastersway Transportation
"Chad, Just a quick note to say thank you for the timely manner in which you got that MB to us from CA. That was great! Thanks again!" -- Rafael, Dealer in Houston, TX
"Hey Thanks Guys! That was QUICK!! Customer is just gone crazy!!! LOVE IT!! UNDER PROMISE....OVER DELIVER!!" -- Thomas J, Dealer in Alabama
"Thanks for your efficiency and prices. You always beat everyone else time and money." -- Lawrence, Dealer in MO
"Hello Guys - Thanks again for your help this week. You guys are unbelievable and never disappoint!!" -- Letitia R, Large Rental Car Group in Duluth, GA
"I saw the two cars had dropped this morning when I first made it in. They look good and they arrived quicker than expected! Thank you Greg for the great service!" -- Sam H., Tom Wood Suburu
"My experience with your Company has been a very positive one. I look forward to future business." -- Richard - Carrier in MA
Thank you so much for the fast service – you reinforce every trip, that we have made the right choice contracting you to move our vehicles for us." -- Charlie - Customer in Oklahoma City
What a pleasure it is working with Greg Schutte. He is always quick with a quote, and just as fast in getting cars picked up and delivered." -- Anthony, DTAG
"I just wanted to send a note to tell you all and METROGISTICS is the best!!!!
About six months ago I used to utilize two other companies for our transportation needs and due to the service that I receive from you all, I do not and will not utilize another transportation company for our automotive transporting needs! You all are efficient and provide world class customer service and have helped me to exceed customer expectations every time the need arises.
Thank you all for being so easy to work with and getting the job done at the highest level!!
Keep it up - Happy Holidays!"
-- Letitia - Duluth, GA
"We are very satisfied. Please pass our appreciation to Thomas your driver, he was very professional." -- Wayne, Harahan, LA
"You are one of the best companies we have hauled for. Thank you and Merry Christmas." -- Stephen, Carrier in AZ
"My vehicle was delivered in excellent shape with no issues. Thank you very much for the expedited service to Michigan. Good Job!" -- Mike H
Chad - Thank you again for always coming through for us on these! It's such a pleasure to work with you and your company. Dependability is very important for us." -- Tonya V, OEM in Michigan.
"I want to thank Jennifer Stockhausen for her service on the transport of my vehicle. She provided all of the information I needed on the very first call. She remained genuinely courteous and friendly throughout the process. Even when I thought my car was lost, she kept me calm and stayed on top of the matter all on her day off. I greatly appreciate that because she could have just passed me off to someone else while she was out. Also, I appreciate her taking the time to write me a handwritten thank you card. I am very pleased and would recommend Metrogistics to anyone needing this service. You all are also very affordable and trusted. Thanks again!"
-- Chris P
MetroGistics, LLC
110 Rock Cliff Court, Suite D
Saint Louis, MO 63123
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